Help Centre

Selling Manager

Selling Manager and Selling Manager Pro are designed to make selling on eBay more efficient. They can be accessed through My eBay. Both products allow you to manage all your listings and sales-related activities from one place.

You can use Selling Manager and Selling Manager Pro with other eBay selling tools including Turbo Lister. For a comparison of eBay Seller tools see the Tool Comparison Table.

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About Selling Manager

  • Selling Manager is an online sales management tool for medium to high volume sellers
  • When you subscribe to Selling Manager, the All Selling links in My eBay are replaced by Selling Manager links
  • Selling Manager separates all your listings into views to help manage your listings and post-sales activities

Selling Manager’s features:  

  • View the status of all your listings using the Summary view
  • Manage items to be listed on eBay at a future date using the Scheduled view
  • Track your active listings using the Active view
  • Manage the items you’ve sold using the Sold view
  • Relist items from your Unsold view
  • Track and manage post sales activity including feedback, email, payments and postage
  • Accomplish tasks in bulk including listing items, relisting your unsold items, leaving feedback, sending emails, and printing invoices
  • Download your sales records

Subscribe to Selling Manager.

About Selling Manager Pro

  • Selling Manager Pro provides all the functionality of Selling Manager with additional product inventory and automation features to support higher volume or small business sellers
  • You’ll have all the views and features of Selling Manager as well as Inventory, Reports and Selling Manager Pro Preferences
  • Free when you subscribe to a Store package

Selling Manager’s features:

  • Manage all selling activities, as in Selling Manager
  • View Alerts and To Do Items using the Summary view
  • Manage products, track inventory and store listing templates using the Product Inventory view
  • View and download reports about your sales activities
  • Automate certain post sales tasks including sending emails and leaving feedback
  • Automatically schedule listings and relist unsold items

Subscribe to Selling Manager Pro.

Selling Manager and Selling Manager Pro user guides  

To help you get the most out of Selling Manager and Selling Manager Pro’s we have provided a series of user guides:

Managing Views  

Both Selling Manager and Selling Manager Pro group your eBay listings according to their status. These groupings are called “views”. Within each view you can search your listings for specific items and customise how your listings appear. In each view you can accomplish specific tasks associated with the status of your listings.
 
This user guide covers: 

  • Searching Your Listings
  • Using the Summary View
  • Using the Scheduled View
  • Using the Active View
  • Using the Sold View
  • Using the Unsold View
  • Using the Archived View
  • Using the Ended Listings View

Managing sales transactions 

Selling Manager and Selling Manager Pro give you tools to help manage your sales and transactions more easily and efficiently. You can download your sales records and invoices, send bulk email, automate feedback and set up alerts to let you know when items require attention.

This user guide covers:

  • Updating Sales Records
  • Leaving Feedback
  • Sending Buyer Email
  • Using Email Autotext
  • About Alerts

Importing and exporting data

Selling Manager and Selling Manager Pro reports help keep track of sales and determine which of your listings are outperforming others. You can also import and export listings from Turbo Lister and CSV files.

This user guide covers:

  • Downloading sales records
  • Import from Comma-Separated Values (CSV) Files
  • Downloading reports
  • Exporting templates from Turbo Lister
  • Codes for CSV file import errors

Managing product inventory and templates (Selling Manager Pro)  

Selling Manager Pro lets you list large amounts of products quickly and efficiently. You can set up listing templates to list and relist products automatically. You can also create products and associated listing templates in several ways, including converting existing listings into listing templates.

This user guide covers:

  • Updating Product Details
  • Using the Inventory View
  • Manage product folders
  • Access Product Details
  • Create Products and Templates for your listings
  • Automate Your Listings
  • Revise and relist your listings    
  • Update the quantity of your products
  • Managing Products
  • Creating Bulk Listings

 

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