On eBay, thousands of legitimate transactions take place every day between successful buyers and sellers. Unfortunately a small number may be subject to an attempt at fraud.
You can avoid becoming the target of criminals by learning how to identify Phishing (fake) emails and other types of online fraud, and knowing what to do if you suspect you have been sent a suspicious email or attachment.
What can you do to protect yourself?
Protect yourself online by taking these simple steps to staying safe.
- Never reply to emails that ask for your personal information
- Get a safe browser
- Update your anti-virus software
- Check your messages in My eBay
- Report suspicious emails
- Choose a strong password and change it regularly
- Add extra password protection with the PayPal Security Key
Download the full pdf version of eBay's steps to staying safe.
We’ll help you stop the scammers!
eBay has NO tolerance for criminals attempting online fraud. We have a dedicated global team of over 2000 trust & safety professionals who work around the clock to protect and assist members in all areas of account security and safe trading.
- Our internal systems and technologies monitor key areas of the site
- We collaborate with authorities
- We ensure our members are educated about safe behaviour
